Our Privacy Policy

Last Updated: 30-Aug-2026

Welcome to SK Gardens. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website skgardens.in (the “Site”) and purchase our products.

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products, or otherwise contact us.

Personal and Contact Data: When you create an account, place an order, or subscribe to our newsletter, we collect your name, email address, phone number, billing address, and shipping address.
Payment Information: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number) and the security code associated with your payment instrument. Note: All payment data is securely handled by our third-party payment processors, and we do not store full credit card details on our servers.
Account Credentials: Passwords and similar security information used for authentication and account access.
Automatically Collected Data: When you browse the Site, we automatically collect certain technical information. This includes your IP address, browser and device characteristics, operating system, referring URLs, and information about how and when you use our Site.

2. How We Use Your Information

We use personal information collected via our Site for a variety of business purposes described below:

To Fulfill and Manage Your Orders: To process your payments, arrange for shipping through our delivery partners, and provide order updates or process returns/refunds.
To Manage User Accounts: To create, manage, and secure your registered account.
To Deliver Administrative Information: To send you product updates, order confirmations, security alerts, and changes to our terms and policies.
To Improve Our Services: To monitor and analyze usage and trends to improve your experience with the Site and our product offerings.
To Send Marketing and Promotional Communications: If you opt-in, we may send you emails regarding new plant arrivals, seasonal sales, or special discounts. You can opt out at any time.

3. How We Share Your Information

We do not sell your personal information. We only share information with third parties in the following situations:

Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us (e.g., payment processing, parcel delivery/couriers, data analysis, email delivery, and hosting services).
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to access or store information. Cookies are essential for the operation of our e-commerce store (such as keeping track of items in your shopping cart) and help us analyze Site traffic to improve our services. You can adjust your browser settings to refuse cookies, but doing so may disable some functionality on the Site.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

7. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to and obtain a copy of your personal information.
Request correction of inaccurate data or erasure of your personal data.
Opt-out of marketing communications by clicking the “unsubscribe” link in our emails.
Update or delete your account at any time by logging into your account settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and the revised version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this policy, you may contact us at:

Email: mail@skgardens.in
Phone: +91 88702 56835
Address: SK Gardens, near Trinity Hospital, Kannumamoodu, Parassala, Thiruvananathapuram